Shipping Policy

At Daily Footwear Shop, we believe that great style should be matched with even greater comfort. Our commitment to your satisfaction extends from the moment you browse our collection to the day your new favorite shoes arrive at your door. We’ve designed our shipping and returns policies to be as comfortable and reliable as our footwear.

Shipping Information

We’re proud to offer worldwide shipping (excluding parts of Asia and some remote areas) to bring our quality footwear to your doorstep.

Order Processing

Please allow 1-2 business days for us to carefully process and prepare your order for shipment.

Shipping Methods & Delivery Times

We offer two convenient shipping options to meet your needs:

• Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after shipment.
• Free Shipping: Available on orders over $50, shipped via EMS with delivery in 15-25 business days after shipment.

Please note that delivery times are estimates and may vary depending on your location and customs processing.

Returns & Exchanges Policy

We want you to be completely satisfied with your Daily Footwear purchase. If your items aren’t quite right, our straightforward returns process makes it easy to find a solution.

Return Guidelines

• Return Period: 15 days from the date of delivery
• Condition: Items must be unworn, in original condition, and in their original packaging with all tags attached
• Proof of Purchase: Original order number or receipt required

Step-by-Step Return Process

Step 1: Initiate Your Return Request

Within 15 days of receiving your order, please email our customer service team at [email protected] with the following information:

• Your order number
• Product name and size
• Reason for return/exchange
• Your preferred resolution (refund or exchange details)

Step 2: Wait for Authorization

Our team will respond within 1-2 business days with a Return Authorization Number and detailed instructions on where to send your return.

Step 3: Ship Your Return

Package the item securely in its original packaging, include the Return Authorization Number clearly on the package, and ship to the address provided. We recommend using a trackable shipping service as you are responsible for the return shipping costs unless the return is due to our error.

Step 4: Processing Your Return

Once we receive and inspect your returned item (typically within 5-7 business days after arrival), we will process your refund or exchange.

Refund Information

• Refund Method: Refunds will be issued to the original payment method used for purchase (Visa, MasterCard, JCB, or PayPal)
• Processing Time: Please allow 5-10 business days for the refund to appear in your account after we’ve processed your return. The exact timing depends on your financial institution’s processing policies
• Deductions: Original shipping fees are non-refundable

Exchange Process

If you need a different size or color, follow the same process as above, indicating your preference for an exchange. We will ship your new item once the return is received and processed. For exchanges, we will cover the standard shipping costs for the replacement item. Exchanges are subject to product availability.

International Returns

For our international customers, the return process is the same. However, please be aware that you are responsible for any customs duties or international return shipping costs.