Returns & Exchanges

At Daily Footwear Shop, we’re committed to ensuring your complete satisfaction with every purchase. We understand that sometimes a product might not be the perfect fit, which is why we’ve created a straightforward returns and exchanges process. Our policy reflects our dedication to your comfort—both in our shoes and in your shopping experience.

Our Return & Exchange Guidelines

• Return Period: 15 days from the date of delivery
• Condition: Items must be unworn, in original condition, and in their original packaging with all tags attached
• Proof of Purchase: Original order number or receipt required

Step-by-Step Return Process

Step 1: Initiate Your Return Request

Within 15 days of receiving your order, please email our customer service team at [email protected] with the following information:

Step 2: Wait for Authorization

Our team will respond within 1-2 business days with a Return Authorization Number and detailed instructions on where to send your return.

Step 3: Ship Your Return

Package the item securely in its original packaging, include the Return Authorization Number clearly on the package, and ship to the address provided. We recommend using a trackable shipping service as you are responsible for the return shipping costs unless the return is due to our error.

Step 4: Processing Your Return

Once we receive and inspect your returned item (typically within 5-7 business days after arrival), we will process your refund or exchange.

Refund Information

Refund Method: Refunds will be issued to the original payment method used for purchase (Visa, MasterCard, JCB, or PayPal).

Processing Time: Please allow 5-10 business days for the refund to appear in your account after we’ve processed your return. The exact timing depends on your financial institution’s processing policies.

Deductions: Original shipping fees are non-refundable. For exchanges, we will cover the standard shipping costs for the replacement item.

Exchange Process

If you need a different size or color, follow the same process as above, indicating your preference for an exchange. We will ship your new item once the return is received and processed. Exchanges are subject to product availability.

International Returns

For our international customers (excluding parts of Asia and remote areas), the return process is the same. However, please be aware that you are responsible for any customs duties or international return shipping costs.